North Moor is owned and operated by a single person, so getting bags to people who would like them has been tricky to say the least but necessity is the mother of invention! Below you can find several ways to find your style at North Moor.

RETURN POLICY: In stock bags in new and unused condition may be returned for a refund for the bag less all applicable shipping charges within 7 days. Semi custom, limited styles, promotional or sale bags may be returned within 7 days for credit only. Please contact me for return authorization. Custom orders are non-returnable. Bags with leather aberrations outside of the leather descriptions here on the website should be discussed within 7 days of receipt and depend on the situation, though most leathers have disclaimers so please read them carefully before ordering. Rivets, screws and stitching from normal wear and tear can be repaired within one year upon request providing it is in the hands of the original owner.

SHIPPING: North Moor is comprised of one individual who is also the default parent of two children. As there are over 100 bags in process at any given time, shipping times may be affected by something as small as an unexpected sickness, school break, etc. Please be patient.
*Often Orders are shipped together so you may receive a notification that a label was created but it will not enter the system for a few days as I gather several bags together for dropoff.

North Moor will ship internationally for exact shipping cost. Please contact me through FB or the Contact Me option on this page if you are located outside of the US.

CUSTOM COLLECTIVES:

Please see the Collectives Section of this site

IN STOCK BAGS:
*Several styles and colors will be uploaded periodically with advanced notice both on this website under “Announcements” and on my FB page.
*Returnable for refund after 7 days post receipt minus all applicable shipping charges.
*Order processing time 3 days after placement.
-Often Orders are shipped together so you may receive a notification that a label was created but it will not enter the system for a few days as I gather several bags together for dropoff.

CUSTOM BAGS:

Custom Order slots on website will go up on the 1st Sunday of the month at 4pm Pacific. *UNLESS there is a scheduled stock upload or a backup of previous custom orders. They go fast, if I had help sewing I could upload more spots but the prices of my bags would soar. It is a trade-off.
* The slot will be open for 5-10 spaces
*Deposit ($50) to be taken at time of slot purchase.
*Custom form will be sent after purchase
*Please make sure to fill out and submit the form within one week
*Custom purchases not returnable

*Typical turnaround time is 8-12 weeks.
*Please do not order a custom if you currently have a custom in progress.

Custom process : Once on the custom list you are entitled to design one full size bag and two “littles.”  Eligible littles are Mytilus, Oyster Catcher (flat or boxed), and Rugosa Pouches and Cases. You may find examples of ALL of my bags including customization options AND inspo albums in the North Moor Bag Descriptions document here: North Moor Bag Descriptions

You may send your own leather/liners for customs at this time. This does not discount your bag because accommodating unfamiliar textiles and leathers can present its own logistics including wait times and design adjustments. For custom orders I suggest one yard of your desired fabric.

Leather Choices: Link to Leather Choices

Limited edition Leathers - Link to Limited Leathers Album

I make great efforts to find something similar if you find that it is no longer an option. Also, despite being “limited” I often buy large quantities and on occasion I am able to find it again at the distributor, so don’t be discouraged. 

Liner Options:   Link to Liners

Zippers: Link to Zippers

**If sending your own liner 1/2 yard should be good for most bags UNLESS you have direction to your pattern in which case 3/4 to 1 yard is safer.

***Often Orders are shipped together so you may receive a notification that a label was created but it will not enter the system for a few days as I gather several bags together for dropoff.

HIDESHARES:
*At times I will offer certain leathers in the form of a hideshare.
*The Hideshare will appear as a announcement of a specific hide available on my website. Interested parties use the "contact us" info to initiate a discussion and to designate which style they'd like to order. I will be in contact for details re: lining hardware etc.
*There will be a minimum number of interested customers for the purchase, this number will vary depending on the hides.
*Hideshares are applicable for full sized bags only (no littles- Mytilus, Oyster Catchers, Penny Pouch or Piper)
*Returnable for Credit before 7 days after being received minus applicable shipping charges.
*Hideshare suggestions may be posted on the North Moor Facebook page to garner interest as well.
**Often Orders are shipped together so you may receive a notification that a label was created but it will not enter the system for a few days as I gather several bags together for dropoff.

LIMITED BAGS:
*made in small batches based on limited supply of any bag materials.
*Does not imply that the combination will never be recreated; however it is indicative of a short supply or unpredictable source for the materials.
*Returnable after 7 days post receipt for credit minus applicable shipping costs.
**Often Orders are shipped together so you may receive a notification that a label was created but it will not enter the system for a few days as I gather several bags together for dropoff.

PREORDER BAGS:
*Pre-order bags have a dedicated pre-order start and close date after which the final number of bags will be made.
*Delivery expected 2 to 3 weeks after close date.
*Returnable after 7 days post receipt for credit minus applicable shipping charges.
**Often Orders are shipped together so you may receive a notification that a label was created but it will not enter the system for a few days as I gather several bags together for dropoff.